Notifiy your customers about their account to prevent account suspension using GhostVoicemails. Here are some scripts that can be used:
Reminder – Account Due
“Hi ___, this is Jane of AU Recoveries and Collections Inc. I am calling to remind you of your remaining unpaid balance on your account. If by any chancem you settled the payment, please disgregard this voicemail. Regards.”
Notification – Before Account Suspension
“Hi ___, this is Jane of AU Recoveries and Collections Inc. We understand that you are a busy person and you may have overlooked making a bill payment. You still have (AUD ___) unpaid balance on your account. Please pay immediately to avoid account suspension.”
Sending A Collection Letter By Mistake
“Hi ___. Jane here of AU Recoveries and Collections Inc. I am calling to apologize for sending you a collection letter. We have a record on our system that you have paid all your outstanding balance and your account is cleared. We are very sorry for the confusion. Thank you for your understanding.”